12-Month Workmanship Guarantee

 

Our 12-Month Workmanship Guarantee

When LockSmart does a job, we back it. Every piece of work we carry out, residential or commercial, is covered by our 12-month workmanship guarantee. If something isn't right, we'll put it right. No runaround, no excuses.

We're a New Zealand-owned, family-run Master Locksmith business. Our reputation is everything. We've built it over years of good work for Auckland homeowners, businesses and property managers. 

 

Want locksmith work you can trust? Call 0800 334 122 or enquire online.

All work carried out by Locksmiths at LockSmart is backed by our 12-month workmanship guarantee.

★★★★★ Rated 4.9/5 from 950+ Google reviews · Named best locksmith in Auckland 2026

 

What Our Workmanship Guarantee Covers

Our 12-month workmanship guarantee here at LockSmart applies to the quality of the work our locksmiths carry out, and hardware we supply. Workmanship warranty includes:

  • All lock installations, residential and commercial
  • Lock rekeying and cylinder replacements
  • Lock repairs
  • Electronic and digital lock installations and configuration
  • Key cutting and duplication
  • Any other locksmith service we provide
 

Hardware Warranty

On top of our workmanship guarantee, all hardware we supply carries a manufacturer's warranty of at least 12 months. Some products carry warranties of up to 25 years depending on the brand and product line.

We'll always tell you what warranty applies to the hardware we're fitting, so you know exactly what's covered and for how long.

 

Why We Can Offer This

Our guarantee is possible because of the standard we hold ourselves to. LockSmart only employs qualified Master Locksmiths. We use quality hardware from reputable brands. We do the job properly the first time.

  • Master Locksmiths with 125+ years' combined experience across our team
  • COA certified by the Ministry of Justice. Our locksmiths are police-checked.
  • Certified Abloy dealer. We supply premium security hardware.
  • Site Safe members. Professional standards on every job.
  • Rated 4.9 out of 5 from over 980 Google reviews. Auckland’s top-rated locksmith.
  • Named best locksmith in Auckland 2026 by Auckland Magazine, TopReviews, MoneyHub, 10best.co.nz and more!

 

LockSmart Master Locksmith completing guaranteed workmanship on an Auckland property

Our Promise to You

Security is a serious thing. When we leave your property, we want you to be confident the job has been done properly and that you're protected. If you're ever not satisfied with our work, pick up the phone. We'll be back.

Call 0800 334 122, or use the enquiry form below if you have a question about a previous job.

 

Questions about our guarantee? Call 0800 334 122, or fill in the form below.