Property Managers

Managing a property portfolio in Auckland means security issues come with the territory. Tenant changeovers, lockouts, emergency call-outs, evictions, ongoing maintenance. There's a lot to coordinate, and the locksmith side of it needs to run like clockwork.

LockSmart works with residential property managers, commercial property managers, strata and body corporate managers, and Airbnb portfolio managers across Auckland. One trusted team for the full range of lock and security needs.

We’re COA certified by the Ministry of Justice and police-checked giving property managers confidence in whoever attends your managed properties.

The Security Challenges Property Managers Face

Property managers deal with a distinct set of lock and security demands:

• Rekeying properties between every tenancy, quickly and cost-effectively
• Emergency lockouts at all hours that need a fast, reliable response
• Tenant evictions that need a professional, lawful approach
• Managing key access across multiple properties and multiple tenants
• Maintaining locks and hardware across an entire portfolio
• Balancing security with budget across different property types

LockSmart is set up to handle all of it. One call, one trusted team.

Our Services for Property Managers

Rekeying Between Tenancies

Every time a tenancy ends, the smart move is to rekey the locks. It's fast, affordable, and gives new tenants a genuine fresh start with no risk from keys held by former occupants. LockSmart can turn around a rekey quickly so there's no gap between tenancies.

Emergency Lockouts Available 24/7

Tenants get locked out. It happens at all hours. LockSmart is available 24/7 across all of Auckland, including weekends and public holidays. We'll get your tenant back inside quickly, with minimal fuss.

Eviction Services

Once the formal Tenancy Tribunal process is complete and you have the authority to retake possession, LockSmart can attend the property to change the locks and secure the premises. We work efficiently and without fuss, so you can take back control quickly.

Our locksmiths are experienced with eviction attendances. We understand the process, we turn up on time, and we leave the property secured and ready for the next stage. If you need us to attend alongside law enforcement, we can accommodate that too.

Master Key Systems

If you manage multiple properties or a multi-unit building, a master key system gives you a single key that opens all your properties, while each tenant keeps their own individual key. LockSmart designs and installs master key systems designed for your portfolio.

Lock Repairs and Replacements

Worn locks, damaged hardware, faulty latches. It's part of any portfolio. LockSmart handles repairs and replacements quickly and at competitive rates, keeping your properties secure and your tenants comfortable.

For standard rental property hardware, Lockwood is the brand we most commonly work with: dependable, cost-effective, and found across the majority of New Zealand rental homes.

Free Security Assessment

If you'd like us to take a look around while we're at a property, we're happy to do a free security assessment at no extra charge. It's a good way to flag anything that needs attention before it becomes a bigger issue. Just let us know when you book.

Electronic Lock Solutions for Rental Properties

Electronic and keypad locks are increasingly popular for rental properties. They remove the key handover process entirely, make tenant changeovers quicker, and cut the risk of unauthorised key copies. LockSmart can advise on and install the right options across your portfolio.

Strata and Body Corporate Buildings

Common area hardware in strata and body corporate buildings takes a lot of use. Entrance doors, lift lobbies, car parks, bin rooms, and shared amenity areas all need reliable locks and hardware that gets maintained regularly.

LockSmart works with strata managers and body corporate committees across Auckland to keep common area security in order. We handle rekeying when committee members change, repair and replacement of worn common area hardware, master key systems for building managers, and scheduled servicing to keep everything working.

We can also advise on electronic lock solutions for buildings looking to simplify key management, reduce the risk of unauthorised key copies, or move away from traditional physical keys altogether.

Airbnb and Short-Stay Property Managers

Managing a short-stay portfolio has its own set of security challenges. Guest turnover is high, key handover is a friction point, and you can't rekey between every stay.

Electronic and keypad locks solve most of this. A unique PIN code per booking, reset automatically between guests, with no physical key exchange and no risk from guests who don't return keys. LockSmart supplies and installs electronic lock options across Auckland properties, and can advise on the right system for your portfolio size and management approach.

Working with LockSmart as a Property Manager

Credit Accounts

Regular clients can apply for a credit account, making it easier to manage costs across multiple properties without paying on the spot for every callout. Ask us about setting one up.

Fast, Reliable Response

A security issue at a rental property can't sit in a queue. LockSmart covers all of Auckland and aims to be at your property within the hour for urgent callouts.

Clear Communication

When we attend a property, you'll get a clear summary of what we found and what we did, so you're always across your portfolio's security status.

One Team, Full Coverage

From Rodney to South Auckland and everywhere in between, LockSmart covers Greater Auckland. One number, one trusted team, wherever your properties are.

Our Guarantee

All LockSmart work comes with a 12-month workmanship guarantee and up to 12 months' hardware warranty (some products up to 25 years). When we do a job, we stand behind it.